Each product page includes a detailed size guide to help you find the best fit. You can click "Size Guide" near the size selector to view measurements, fit information, and model references.

For selected products, we also offer "What's My Size?", a tool that suggests a recommended size based on your height, weight, and age.

We offer a 30-Day First-Time Fit Guarantee.

If your first order doesn't fit as expected, contact our support team within 30 days of delivery and we’ll help you find the right solution.

Items must meet our standard return eligibility requirements.

Our garments are designed to maintain their shape and color with proper care.

For best results, we recommend machine washing cold and avoiding tumble drying. Some natural fabrics, such as cotton, may show slight color variation due to the nature of the material.

Please visit our Track My Order page, or contact our customer service team at support@elevenoasis.com. We aim to respond within 48 business hours but are usually much faster. Please check your spam/junk folders for our replies.

Click here to access all our Frequently Asked Questions.