Shipping Time & Delivery Fees
• All orders take 5–7 business days to process before shipping
• We do not ship to P.O. boxes
Standard Shipping
• Free on orders over $79 USD
• $9.99 USD flat fee for orders under $79
• Delivery time: 6–15 business days (after processing)
Express Shipping
• $49.99 USD flat fee
• Delivery time: 4–8 business days (after processing)
Please note: All Express Shipping orders—free or paid—may be subject to local taxes, which are the buyer’s responsibility
⚠️ Sunglasses Shipping Notice: Due to customs regulations, sunglasses can only ship via Standard Shipping (typically 8–10 business days after processing). Express shipping is not available.⚠️
For full details, read our full Shipping & Delivery Policy
Return Guarantee
• Returns accepted within 30 days of delivery
• Email support@elevenoasis.com to initiate your return
• Items must be unworn, unwashed, with original tags attached
• Orders cannot be cancelled once shipped
Custom Order Policy
- All custom order items are final sale and are not eligible for returns or exchanges
- This applies whether customization details are submitted or not
- Orders cannot be cancelled once production has begun
- If your item arrives damaged, defective, or incorrect, please contact support@elevenoasis.com within 30 days of delivery and our team will be happy to assistFor full details, see our Shipping Policy and Return Policy.
For full details, see our Shipping Policy and Return Policy.
